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Home / Technology / Verizon temporarily turns off all Pixel 3 phones after complaints

Verizon temporarily turns off all Pixel 3 phones after complaints



Verizon will immediately use all of its Pixel 3 and Pixel 3 XL phones on different carriers, a spokesperson has emailed The Verge . When the phone went on sale yesterday, buyers noticed that the Pixel 3 was bound to Verizon's network until it was activated. After activation with a Verizon SIM card, the device was unlocked overnight for use with other network operators.

But now Verizon unlocks the lock completely and immediately – but maybe only temporarily. "At launch, there was an update related to automatic unlocking overnight on Pixel 3s, which was also seen on the phones sold in Best Buy stores," the spokesman said. "We temporarily removed it from Pixel 3 and see where it will be implemented in the future."

This most directly affects Best Buy customers; It's not like you can go to a Verizon store and just buy the phone without an account. Google also runs pop-up stores selling Verizon Pixels, but it's unclear if they can be purchased without an account. I sent the company an email for details.

Earlier this year, Verizon announced that newly purchased smartphones will be blocked until they are activated on the corporate network. The measure, Verizon said, is designed to prevent theft in its retail stores and its resellers. Since it is the exclusive US airline that offers the new phones from Google, there was a quick pushback to yesterday's release.

The Pixel 3 and Pixel 3 XL are also available unencrypted directly from Google.


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