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Home / Business / What a mistake: The discount gaffe costs Burger King's top franchisees more than $ 12 million

What a mistake: The discount gaffe costs Burger King's top franchisees more than $ 12 million





A double discount error turned into a loss bomb for the country's largest Burger King franchisee.

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Carrols Restaurant Group officials from Syracuse, New York, which runs 1,032 Burger King fast food restaurants, said a double discount on Whooper meals in the second and third quarters of 2019 was too $ 12.4 million decline The Syracuse Post Standard reported a $ 8.2 million revenue and net loss.

The Burger King franchise from Carrols combined two Whopper discounts. $ 12 million https://t.co/BPlkfQVQSj

– syracuse.com (@syracusedotcom) November 8, 2019

According to CEO Dan Accordino, the error occurred when the company made two Whopper Jr. sandwiches for $ 4, two whoppers for $ 5 and two double whoppers for 6 USD offered. The post standard reported.

Customers should be charged regular prices for the fries and drinks they ordered with the discounted Whoppers. Instead, they were charged lower value-meal prices, Accordino told the newspaper. The Post Standard reported that the company had cost $ 1.50 on every sale.

"It was not an accounting problem. It was not a system problem. It was a mistake, "said CEO Dan Accordino on Thursday when Carrols announced its third-quarter results. This is evident from a transcript on the financial services side Sentieo. "We screwed up and it cost us a lot of money."

Carrols & # 39; numbers are much better since the bug was discovered and corrected in August. Revenues increased 7.9% in September, compared to 4.5% in the third quarter.

Timothy LaLonde, interim Chief Financial Officer, told analysts on Thursday in the same conference call.


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