At NerdWallet, we strive to help you make financial decisions with confidence. For this purpose, many or all products presented here come from our partners. However, this does not affect our ratings. Our opinion is our own.
With the introduction of the Capital One Walmart Rewards MasterCard and the Walmart Rewards Card, which replace the Walmart cards issued by Synchrony Bank, existing cardholders receive a much better product at competing premium rates. Some of the best loyalty cards on the market.
"These are the richest rewards we've ever offered to our customers," said Daniel Eckert, senior vice president of Walmart services and digital acceleration.
But when credit card issuers change it can get complicated quickly. Here's what existing customers should know about the transition:
If I already have a Walmart credit card, what do I have to do first?
All you have to do is make sure your contact information is up-to-date so you can get all the notifications about the switch. On October 1
- 5% back at Walmart.com and the Walmart App purchases.
- 2% discount on grocery shopping at Walmart (including at Walmart gas stations), travel and restaurants.
- 1% discount on everything else.
The Walmart Premium Card is equipped with the same rewards at Walmart, Walmart.com and in the Walmart App.
On October 14, you can download the Capital One mobile app and start setting up your new account. If you already have another credit card account with Capital One, simply enter your existing credentials to see all your accounts at the same time.
Do I have to request a new card?
No. You will automatically receive your new card by post within the next few months. (According to Capital One, it will take until each cardholder receives a new card until early 2020.)
If you own a Walmart Mastercard, it will be replaced with the new Capital One Walmart Rewards Mastercard. If you own a Walmart Store Card that can be used at Walmart and Walmart.com, it will be replaced with the new version, the Walmart Rewards Card.
When your new card arrives, you must activate it and destroy your old one.
Will I receive a new card number?
No, as the primary cardholder you keep the same credit card number, even though you will receive a new expiration date and three-digit confirmation number.  Authorized users receive a new 16-digit card number that is different from the number of the main cardholder.
Do I have to change my recurring payments on the map?
Yes, you need to update your recurring payments. For utilities or monthly subscriptions to continue to process properly. Automatic monthly payments or payments scheduled after October 10th will be canceled and must be postponed from October 14th, if you have access to Capital One's new online experience.
Is there any change in the way I pay my monthly card bill?
Your due date for the card itself is likely to change, as will the payment address if you pay by mail. Look out for your first billing from Capital One, which will arrive by mail from October or November and has the new due date and address. This first statement also contains changes to your minimum payment and / or interest rate on your card.
As part of the move to Capital One on October 11th, you will no longer be able to make payments on your Sam & # 39; s Club account. Walmart stores may accept payments "out of courtesy" if you have your card with them.
Are my existing rewards moving too?
Rewards on your old Synchrony card are used as a credit on your account.
From October 11, you can earn rewards for the new sets.
Will my debt be transferred automatically?
Yes, if you have a balance on the card, it may be automatically forwarded to your new account.
Where can I use the new map?
If you own the Capital One Walmart Rewards Mastercard, you can use it anywhere MasterCard is accepted. If you have the Walmart Reward Card in a closed circuit, you can only use it at Walmart (including Walmart service stations), Walmart.com and the Walmart App.
How can I redeem my bonuses?
Technically, the cards can collect points that can be converted into various types of redemption options, including bank statement credits, gift cards and travel. You can also use rewards at Walmart.com. Points are worth a penny regardless of the redemption method.
Your premiums do not expire and there is no minimum redemption requirement.
Is there a signup bonus?
No, but for the first 12 months If you own the card, you get a 5% discount on purchases in the store made through Walmart Pay, a mobile wallet that you can access through the Walmart app. This applies to both the Capital One Walmart Rewards Mastercard and the Walmart Rewards Card.
Who can I contact if I have problems with this transition?
Contact Capital One for questions or concerns. The phone number on the back of your old card will be automatically redirected so you're connected to Capital One.