CHICAGO >> American Airlines is investigating how a 67-year-old woman in a wheelchair was left alone at O'Hare International Airport in Chicago overnight when her flight was canceled.
CHICAGO >> American Airlines is investigating how a 67-year-old woman in a wheelchair at Chicago's O'Hare International Airport was left alone overnight when her flight was canceled.
The incident first reported by CBS 2 in London Chicago began on Friday night when Olimpia's flight from Chicago to Detroit was canceled and a janitor was assigned to look after her.
Her son Claude Coltea said Warsaw was offered a hotel room, but if no one wanted to take it, the porter said his shift was over and left.
The family grew worried and called for safety, and the woman, suffering from Parkinson's and having difficulty communicating, was located.
In a statement, American spokesman Ross Feinstein said the airline had met With the family, Warsaw refunded the ticket and took steps to ensure that it did not happen again.