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You can permanently delete most of your Amazon Echo transcripts. Here is how



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Alexa listens.


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You hear Amazon Echo speaker, but you also remember what you said. CNET discovered Alexa's digital assistant records your voice transcriptions and even announces them with no expiration date in sight . The text recordings remain stored on the Amazon servers until you delete the voice recordings. Amazon is still working to remove it from all parts of its system when deleting your transcripts. It is unclear when this will happen.

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You can select individual voice recordings delete the Alexa app.


Screenshot by Rick Broida / CNET

The company claims that the data will be used to enhance Amazon Echo. That's not unusual. Apple stores anonymised Siri data for up to two years to improve the product. Amazon's prerogative is probably the same: you use your data – and that of everyone else – to enhance the way Echo understands it.

However, in the past, Alexa sent a private family talk to a random contact and it may be a bit uncomfortable for you to keep your recorded commands.

"When a customer deletes a voice recording, the transcripts associated with the customer's account are deleted from both the customer request and the response from Alexa," Amazon said in a statement. "We are already deleting these transcripts from all of Alexa's primary storage systems and are constantly trying to ensure that these transcripts do not remain in other Alexa storage systems." (almost) deleted completely.

Option 1: Delete recordings via app

To clear your recordings, go to the Amazon Echo app. Open Settings > Alexa Privacy > Check Language History .

You will see a list of all the requests you have made since setting up your echo. You can select the pictures you want to delete, or tap Delete all pictures for today .

You can also delete all photos in the Alexa app by adjusting a date range or tapping "All History" Delete everything.

Option 2: Delete Everything Through the Browser

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<p>  If you use a browser, you can erase all voice data in one go. Go to www.amazon.com/myx, log in and click <strong> your devices </strong>. Find your echo in the list, and then click <strong> Delete Voice Recordings </strong>. </p>
<p>  A warning message explains why you might want to keep these records. Click <strong> Delete </strong> if you want to continue. </p>
<h2>  Option 3: Ask Alexa to delete your voice recordings. </h2>
<p>  You can also use your voice to ask <span class= Alexa to delete everything you said. on this day or whole. Just say something like "Alexa, erase everything I said today."

According to Amazon, this should provide both the voice recordings and the transcripts, in addition to deleting Alexa's answer. However, since these transcripts still exist in other parts of the Amazon servers, a complete deletion is not yet possible.

Contacting Amazon

To completely remove your voice recordings and transcriptions, you can also contact Amazon Customer Support at (888) 280 -4331 to make a formal request.





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How can I listen to my voice recordings?

In the Amazon Alexa app, go to Settings> Alexa Account> Alexa Privacy> Show History. Tap the arrow of the audio file you want to listen to and tap the play icon.

You can also visit https://www.amazon.com/alexaprivacy and click Check Language History.

Originally released on January 22, 2015 and updated with new information. Updated July 3 : Added new information about Amazon's policy on storing transcripts.


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